Shipping policy

We are committed to shipping your orders as quickly as possible so that you receive your jewelry in the shortest possible time.

Shipping and Delivery
All orders are shipped from Quebec, Canada. We offer free worldwide shipping, with no minimum purchase required.

Processing Time
Orders are prepared and shipped within 1 to 3 business days. A tracking number will be sent to you by email once the order has been shipped.

Estimated Delivery Times
Canada: 2–7 business days
United States: 5–10 business days
International: 7–20 business days (depending on destination)

Customs Duties and Taxes
For all orders shipped outside Canada, customs duties, import fees or local taxes may apply.
These fees remain the responsibility of the customer and are not included in our prices or in the free shipping offer.

Order Tracking
Once your order has been shipped, you will receive a tracking number to follow the progress of your package.

If you have any questions regarding your delivery, please contact us at info@solexya.ca.